Testimonials
In 1995 when Lynn and I left Washington Place, Bill Boyle was there for us to buy our house in Nuuanu. In 2010 fifteen years later when we decided to sell our home, Billy was there for us in a big way and still 100% committed to us and the whole real estate process...Kudos to Billy and all he has done for us!
Governor John & Lynn Waihee
"Shari went out of her way to help us repair a few problem areas that needed attention. She was very akamai (smart) as to what would work in advertising the sale of our property. She really was outstanding in her attention to detail."
Foti
Liane Freitas is a true professional! Liane was instrumental in the forward progression of this sale despite being thrown under, over and around the bus by the sellers agent, his name was Mr. difficult!! He was not always easy on her despite their mutual goal to sell the unit. There are in fact too many of Liane's special touches during this sale. I will just conclude by saying that Mrs. Freitas was always our agent of choice, she will always be in our future (if she will have us) and we will recommend her and her office to anyone. If I were a broker Liane "would" work for me. Many many mahalos. We love our home! -Mary Lou Montgomery
Mary Lou Montgomery
Kelly was so proactive during the entire process. She was most supportive and skillfully handled the sale of my mothers property. Her assistance is greatly appreciated. I intend to have her represent me when another property that was part of my mothers estate is put on the market.
Susan O.
Cindy was amazing! She truly went out of her way on several occassions to make sure everything went smoothly and to ensure the contract went through! She was fantastic! When I am ready to buy, I will be contacting her.
Landenberger
Dear Terese - Thank you so much for all your hard work and efficiency during my recent purchase transaction. I can't tell you how much your attention to detail, persistence and professionalism helped my transaction go through in a timely manner. I would enthusiastically recommend you to anyone who is in need of real estate assistance. Regards, Michi Watarai
Michi Watarai
Dear Terese, It's one thing t have an agent represent you properly and professionally through a normal process, but it's a whole other story when your agent can maintain that standard when the going gets rough. Terese represented me in the purchase of my recent home. Unbeknownst to us, the property came with many seller issues and as a result, Terese and I embarked on a long and difficult transaction together. Not only did she maintain a high professional standard through the entire process, but she remained dedicated, trustworthy and sincere. Her stamina was awesome and her honest advisement through the process was priceless to me. If there is anyone I take on this journey again; it's Terese Aloha, Lenora Trask
Lenora Trask
Hi Terese,
Thanks for the Pilipu updates.
We are still glad about our sale at pilipu!! Thanks again for all your help on the sale.
Aloha
Lisa
Lisa
Hello Terese, Sue and I appreciated the professionalism and perseverance shown to us during our home purchase. Without Terese we would not own the home of our dreams. She always went to extra mile to represent us in Hawaii while we were in Phoenix. Terese was always staight forward and positive! David and Sue Kimmerle
Thank you Terese!!
David and Sue Kimmerle
Dear Terese I just wanted to drop you a note to tell yo how pleased we are with the work that you did for our family. We know that it was not easy to sell two properties and find just the right house for our family to share in a tight market like we experienced last year, but you came through for us all and we thank you for all your hard work. Over the past 14 years we have worked with many Real Estate agents and were pleased to say that you impressed us with your honesty, integrity and dedication. We hope that you continue your success in this filed for many years to come and will be happy to recommend you to our friends and family. I especially appreciate your calm nature when all other agents were melting down and your ability to find solutions when everyone else only looked at problems. The resources that you provided proved invaluable and we will use them in the future, so thank you for your suggestions.. Eamonn and Mom send a big thank you too. Mahalo Nui Loa,
Sandra Kinsella
Sandra Kinsella
For us, Shari went above and beyond and a few things that really stood out were how she was always willing to move no matter how difficult we must have been. She really made us feel like she 100% was looking out fr our best interest and for people that do not know anything about real estate, that is by far one of the most important things. She also went to bat for us with everything and all the time! We were a told a long time ago that a truly good realtor is never afraid to ask, demand, speak up, ect, and that, she most definitely is. We've found four realtor, and definitely plan on working with Shari on anything that comes up in our future.
Walea and Tennille Kalama
We could not have hoped for a better, more professional or caring agent than Shari Lyons Grounds. She took a personal interest in our circumstances from the very beginning, and that high level of service followed through right until the end of our escrow. Shari went out of her way to find us an agent (Century 21) in California to help us sell our property here. Even though our transaction in Honolulu is complete, she is still in touch with our California agent, and us, offering many helpful suggestions on the sale of our home. Shari Lyons Grounds is the perfect blend of professional and personable. She knows her business well, and yet is still able to recognize that every client comes to the table with a unique set of circumstances and needs. The warm sense of "aloha" that Shari exhibited throughout our sale, made us more able to relax and "enjoy the ride." When we go to purchase a property in the future, the first place we will turn to is Kailua Beach Realty. This is because of the excellent service we received from Shari Lyons Grounds! Our heartfelt "mahalo".
D & M Rabiroff
We feel very lucky to have found our Realtor, Vicki Yu. We were initially unfamiliar with all the different neighborhoods of Oahu, and Vicki worked with us extensively online prior to our house hunting trip. For months we previewed properties through a custom website that Vicki prepared for us. Whenever we had a question, Vicki responded promptly with knowledgeable answers, information and research. She worked tirelessly for us and was prompt and efficient. When Century 21 sent us a quality service survey, we had nothing but good things to say. We gave her an "excellent" rating in every category. We can't thank her enough for the fantastic preparation work she has done and her guidance through the whole process, making the journey as smooth as silk and in record time!!!
By asking us the right questions and being very attentive to our needs and desires, Vicki was able to narrow our search from nearly the entire island of Oahu down to a few target areas and properties. We scheduled a week-long home buying trip. We toured all the potential properties of interest in an organized and efficient manner, while we were still able to golf and enjoy our vacation. We selected the property of interest quickly and completed the offer/counteroffer process all in one week. Vicki's friendly personality combined with serious business skills contributed to our negotiating success. Vicki handled the inspections and other pre-closing matters for us while we traveled. Because she is a technology-oriented agent, we were able to complete most everything online even from Shanghai.
Jonathan and Pearl Yu (no relation)
Victoria Yu is one of my Bìkram Yoga teachers, who graduated in Spring 2008 and has been a Bìkram Yoga student for the last 7 years. She is one of the most fast and efficient people that I have ever known in my entire iife. Victoria is obedient-listening to my every request and is a perfectionist in her field. She has proved herself as a Bikram Yoga Teacher and also in her professional working career. I admire her integrity a lot. Anyone would be fortunate to work with her in both her chosen fields of a Yoga Teacher and Realtor. They will be lucky to know her personally and to work with her, like I am. I always wish her more success in her professional and personal life.
Bikram Choudhury
We were very impressed with Vicki. With her legal background and real estate knowledge, she presents a complete package for her clients. She is very knowledgeable on the listings and their updates. She is patient, caring , untiring and approachable. We feel so relax with her as an agent and became instant friends. We have experience in real estate purchasing in US and Canada, but have not met someone so capable and approachable as Vicki. We wish Vicki many success in her future career and we are sure there will be many satisfied clients as well. We recommend Vicki highly to anyone who needs a real estate agent in Hawaii. Way to go Vicki.
Helen and Delano Chong
A Note of Appreciation for Vicki Yu: It is now history because I am here in Waikiki, spending a lot of happy time with my wife in my Waikiki vacation home. As in any business venture, my purchase of this charming vacation home would not have been possible without Vicki's friendly personality and her caring and proactive professionalism. Since then I have confidently introduced to other friends of mine to use Vicki's superb realty services. -George Marr, a very happy homeowner in Hawaii
My venture into Hawaii started with a five day visit, last December, to friends who had retired to Honolulu, Hawaii. Totally overwhelmed by the charm of Hawaii, I went on a whim to find a vacation home in Waikiki with only 4 days left in my visit. Luckily they recommended Vicki, a realtor on Oahu and it was such an opportunity of good fortune to work with her. We discussed what I was looking for. She immediately set up a personal homepage for me and presented me with an array of choices for online viewing. This allowed my wife, who was not with me at the time, to participate in the selection and choices of homes on the market to visit. We were able to communicate online and by phone for Vicki to set up quickly a series of visits of homes for the next two days. With her knowledge and advice of the Honolulu real estate market, I was able to arrive at where and what I wanted and Vicki arranged efficiently the visits to the candidate homes through appointments and lock-boxes. The first day she presented me with a variety of types of homes within my target price range. She was attentive and focused on my home search and answered our questions immediately. Based on our feedback she actively updated and modified the home search for our needs. By the third day, Vicki helped me to make an offer and by the fourth day we closed contract negotiations with acceptance of the final counter offer of the seller, who was in Florida. I was able to end my visit on schedule and leave Oahu with the transaction in her capable hands. Afterwards things went just as quickly and smoothly with Vicki's professional and efficient management while my wife and I traveled. Vicki worked hard to represent our interests very well and took care of things at every step. The house sale was closed successfully with no hitch in about 6 weeks.
George Marr
April 2013 After visiting Hawaii many times, my wife and I decided to buy a 2nd home on Oahu. Of course, we made this decision while at home in California. As we began our search remotely, we were very fortunate that Vicki was recommended to us. After discussing with us what we were looking for and what areas we were interested in, she prepared a custom website with all of our various search criteria. Although we have some familiarity with Oahu, the website was very helpful in focusing our search.
With any home search, particularly when conducted remotely, good communication is paramount. Communication with Vicki was outstanding. Phone and email messages always received a prompt response. Also, she obviously listens well because she quickly understood our preferences and concerns. This became evident in email exchanges and through the additional information, both positive and negative, that she would provide with the properties listed in our search results.
We eventually found a property that we really liked, but our offer was just one of several offers submitted to the seller. Our offer was also not the highest and the seller had doubts about us given that we were making the offer remotely. Vicki works hard and she is very organized and efficient. Through her efforts, the seller's doubts were removed and our offer was accepted. We are convinced that she made the difference in this transaction falling in our favor.
The sale went smoothly and closed one week ahead of schedule. She also informs you of important dates and keeps you updated on the status. This sale was done remotely and could not have been easier. We highly recommend Vicki and would undoubtedly work with her again.
T. Werner and J. Feng
Libby and Liane went far beyond the call of duty in every aspect of the process. They worked hard to find the best place for us and had expert advice. However busy they were, they always had time for our questions. Buying a property long-distance is a scary thing, and you need an agent you can trust. We absolutely had that with Libby and Liane. Perhaps the most helpful thing they've done is helping us after the sale with finding service people, a painter, etc. to get the place ready.
Meilaard
I've known Bill Boyle every since I moved to Hawaii, ten years ago and have worked closely with him on the development of Keahole Heights on the Big Island. He is the only one I will trust with my Real Estate transactions.
Allen Sullivan
Shari took a very personal approach in helping us sell and buy a new home. She knew each legal step to protect the transaction. I was very happy with her personal touch of flowers and decorations to help sell our house. In buying the new house, she was the perfect go-between the seller and us, always finding a solution to a problem. By helping us move in early, it made the move so much easier! Thank you!
Arbeit
Cindy is a star! She continues to keep us appraised of whats happening in Kailua. She goes way above and beyond the call of duty - Best agent I've ever worked with!
Awakuni
Marilou was friendly, exceedingly helpful, patient, prompt and we would absolutely recommend her to anyone needing a reliable Realtor. Nothing was too much trouble for her and she did her job in a top notch way. She is the best Realtor I have ever worked with and I will use her again if I ever need another real estate purchase or advice. She is a gem!
Barina
Joel
I am writing this letter that is years overdue. I want to thank you for your persistence over the last ten years. Over ten years ago you approached me about a beachfront property that you thought would be a wonderful investment. I declined the property. History proved you correct. A few property listings and five years later, you approached me again about another beachfront property. My wife and I purchased that property. It turned out to be last affordable beachfront property in Kailua, just like you said. As you know, we are now building are dream home. I want to thank you for your honest style. I have been told by other high profile realtors that I could not afford certain properties over the years, although they knew nothing of my financial situation. I have also seen the disgusting pandering of realtors who side with beachside activists. These realtors have testified that all beachside accesses should be open, yet many have made fortunes selling homes on private beachside lanes. You have been nothing but forthright and honest over the years. Thanks for our home and being a friend.
Aloha.
Brad & Pam
Liane went above and beyond in her dealings with my family. This was not an easy sell and she ensured the house was ready and kept me updated on problems and helped with the solutions. She was so knowledgeable and it was easy to trust her.
Collins
Joel was always in touch whether he was in town or not, every call was returned promptly, and if he said he would attend to a detail, he always did. He dispersed advice when asked and never let us down. I would recommend him anytime.
Courtney
Patricia was extremely helpful in all phases of the transaction. She has many contacts, lots of knowledge and good judgment in real estate transactions. She was very helpful when the water heater problem developed after closing.
Cresci
Kalena kept me well informed of all things pertaining to our transaction. She was trustworthy and understood our specific needs. It was a pleasure working with her.
D'alleyrand
Joel Cavasso is the best Kailua-Lanikai Broker on the Island. He is smart, hardworking, courteous and he gets the job done. He truly thinks outside the box, which is a necessary quality in this market. We closed on a high end home on Kailua Bay in September 2009 and I trust him to sell our remaining home as well.
Dave
Billy Boyle is one of the smartest,most creative,"out of the box" deal makers that I have experienced in 30 years of real estate development. He is a master at taking complex deals,that no one else has a vision for,and calculating a way to make them work! In my most resent experience, in the many years I've worked with Billy, is with a $5M luxury home that I own in Lanikai, when the Real Estate bubble burst my real estate picture became extremely complex. I have an opportunity for success today only because of Billy's perseverance and his incredable ability to access current market conditions and apply strategies for success. Thank You Billy!
David C. Hoppmann, CEO SEP Connect
Even after the closing, Russell was so kind and helpful. He assisted me with my mother's purchase and now my father's. He is a wonderful salesperson and friend.
Dumpson
Bill was incredibly helpful throughout the entire process. He has been professional and thoughtful, from showing us potential properties, through closing, it was an almost effortless purchase. Bill will be our representative for our next sale or purchase of a home.
Foster/Greene
I have known Bill Boyle for almost 30 years. He has handled all of my real estate transactions during that time and I have been very satisfied with his work. He is professional, very creative and keeps you informed of current developments. He is a pleasure to work with. He is currently listing another house of mine and I would not hesitate to use him again in the future. I whole heartedly recommend him to both buyers and sellers.
Gerry Jervis
Kelly did all of the work for us. All we did was sign here, here, here....and here! She gave us daily updates on what was happening (most helpful). She made herself available to us at all hours of the day. Overall, she was great and we had a very positive experience with the purchase of our first home.
Gouveia
Russell was constantly engaged in every aspect of the listing and sale. He met and exceeded all of my expectations and needs!
Harrison
I have dealt with many agents over the years and there has never been one that is nearly as good as Marie Terri. She made me feel so good about the transaction that I ended up purchasing five units!
Iovino
Joel,
Jan and I are coming back later this month and were reminiscing about how lucky we were to find you and through you find our dream home on Lanikai beach. As you know, we had been coming out for years from San Francisco to find the perfect second home -- but working with other real estate agents, nothing worked. We found you and, within a single week (!), had that perfect house in contract. You are the best agent we've ever met anywhere and thanks to you we are set for life. Thanks again for all your help. It wouldn't have happened without you.
Aloha.
Jan and Donn
Erin Shaw and her wonderful family first came into our lives in 2005. Fresh out of college, Erin was doing sales and marketing for an island developer, and we became interested in her project on the island of Kaua'i. We met, we clicked and as they say, "the rest is history!" Oh, but what a history! Erin's knowledge of island real estate, and her good sense guided us through a journey that led from that initial project to successfully purchasing our home on Kaua'i at Poipu Beach 2 years ago. With the assistance of her father, Rick, (who is well known on Kaua'i as one of the foremost realtors) the Shaw family did so much more than what one would hope for from their realtors! In time our families have become friends and through this friendship Erin and her family have shared their knowledge and great love of the Hawaiian Islands and it's unique island cultures. Through Erin, my son and I had the opportunity to experience a day on the North Shore of Kaua'i at Nu'alolo Kai on the Na Pali Coast, at one of the first settlements made by the Polynesian explorers many hundreds of years ago. There we were honored to assist in the restoration of an archaeological site that had been in use from the 12th to the 20th centuries! Through Erin and her family we have discovered so many island foods, sharing restaurant tips and recipes on a regular basis. We feel so very blessed by the Shaw family friendship and aloha spirit whenever we visit, which is never enough in this busy world! If you are looking for a realtor with local knowledge, a love of the island cultures, and aloha spirit, you should look no further than Erin Shaw. Erin's warmth, intuition and knowledge will guide you also to discovering your island dream home.
John, Vian, JD and Erin Cafaro
I could not have been more pleased with the service I got from Patricia. She moved quickly in all aspects of the sale and displayed incredible professionalism and knowledge. We never even met in person, I was in Costa Rica the whole time, but I couldn't imagine anything going more smoothly even if I had been on the island. It is wonderful to do business with a person like Patricia, the epitome of a businesswoman.
Lubin
The most helpful thing that Cindy Nash did was attend the open houses with us. She maintained excellent contact with both myself and my husband via emails and calls. The other thing that I most appreciated was the patience Cindy took to answer all my questions and took the time to explain all her answers...even when I replied with more questions! Cindy's help with the sale and subsequent purchase of our home was indeed an invaluable service throughout a very stressful time.
M & T Silva
Joel Cavasso is an intelligent and caring Realtor that I believe represents his clients professionally. I had the pleasure of meeting and hiring Joel to complete Kailua beach front home transaction in 2006. I was very happy with his services.
Mark
Bill again went above and beyond to help me sell my house. He sat numerous open houses and helped get the house ready for them! Once we had an offer, he did everything possible to keep the sale on track. Couldn't have done it without him!
McHale
Libby and Liane went far beyond the call of duty in every aspect of the process. They worked hard to find the best place for us and had expert advice. However busy they were, they always had time for our questions. Buying a property long-distance is a scary thing, and you need an agent you can trust. We absolutely had that with Libby and Liane. Perhaps the most helpful thing they've done is helping us after the sale with finding service people, a painter, etc. to get the place ready.
Meilaard
Barbara always kept in touch and returned my calls immediately. She visited with me in my office when it was more convenient for me and on at least 3 occasions brought me little gifts to celebrate special holidays. I always felt she had my best interest in mind - It was nice to know I didn't have to worry - since I was always completing my career with my company, relocating, and buying a home on Kauai. She was always available - Loved her! If I knew anyone needing assistance, I would recommend her without hesitation.
Meyer
Since we had already moved out of state, it was important to have someone that we could trust to sell our home. Shari went out of her way to make certain everything was perfect before each Brokers open, open house, and showing. We were pleased with the strong marketing that was used and the quick sale of our home. Shari made suggestions and kept us informed on everything along the way to make the home sale as smooth a transaction as possible. We would strongly recommend using her as a Realtor.
Mr. & Mrs. Hinton
Cindy moved quickly, gave us a calendar that was helpful to follow and keep on track, and convinced the seller that we were a solid buyer. It was a big success!!
Muaina
Mari Berry was there with me at all critical times. She gave great advice and was very patient.
Ostil
Barbara Pratt is one of your most valuable assets in your company, and I wanted to express how great she is to work with. She is dedicated, hardworking, and is able to craft optimism with realistic expectations, and still beat those expectations every single time. She is such a joy to work with, and I have come to feel that she is practically a part of my family. She has helped me buy properties, as well as manage them as rental units. Barbara is well-connected, and knows how to network with people and resources to help them create win-win situations for everyone. I've known her for almost 10 years, and she has always gone the extra mile for me. Despite the wonderful business relationship we have, Barbara and I have always agreed on the motto, "Family comes first."
R. & A. Yee
Kalena was a most excellent real estate agent with a great deal of experience. She asked the tough questions and stood her ground.
Shabazz
Kelly went out of her way to expedite our transaction and put in lots of extra time. She is an excellent agent!
Singlehurst
Marie Terri was very diligent - she saw the whole transaction through beginning to end!
Smith
Kendra took care of everything! She set the standard high for other Realtors!
Spickler
Libby was a fantastic agent - she was and is my friend throughout.
Struve
I have worked with numerous Realtors in Hawaii as well as on the mainland. Joel Cavasso is among the best. Joel has represented me on several purchases and sales of oceanfront properties. I've been extremely happy with Joel on every level. He is diligent, tenacious and very smart. I would not hesitate to recommend him to anyone.
Tom
Shari Lyons-Grounds handled all of our arrangements so that I could make a purchase from the mainland without having to be present. Excellent and timely communication throughout the purchase process kept closing on track. Best combination of friendliness and professionalism I have ever encountered.
VonStocken